Website information

Privacy notice

If you are entrusting a document to the firm, start with the section on professional practice. If you are visiting the website, you can go directly to the section on browsing and cookies.

The office and its professional practice

Professional confidentiality

Hyam El Hachem Law Firm is responsible for personal information it receives in the course of its practice. When the firm accepts instructions, the terms of the engagement and applicable duties of professional secrecy govern its handling of the file.

When you contact the firm

Email, telephone and WhatsApp links open the communication service you choose. The firm receives the contact details, message and documents you decide to share when you send a message or call. A brief outline, the countries concerned and any approaching deadline are usually sufficient for a first contact. Include a way for the firm to reply.

The firm uses that information to respond, identify possible conflicts of interest and consider the steps you request before an engagement. Please agree a suitable channel with the firm before sending identity documents, medical records or confidential case files.

Confidential translations and sensitive documents

Hyam El Hachem has handled sensitive documents in governmental matters requiring a high degree of discretion. In translation assignments, the firm treats the identity of the instructing party, the source documents, working drafts and the completed translation as confidential.

Where a document is intended for a court, public authority or another recipient, the firm agrees with the client who may receive it and how it is to be delivered. Disclosure is limited to what the instructions authorise or the law requires. Any additional non-disclosure undertaking agreed for the assignment also applies.

Access to files and retention

Access to professional material is limited to those who need it for the matter, subject to applicable duties of confidentiality. Before entrusting a document to the firm, you may ask whether a translator, local counsel or another adviser will need access, where the document will be sent and what safeguards apply.

The firm keeps correspondence and files for as long as necessary to handle the enquiry or engagement, meet professional or legal record-keeping obligations, or establish or defend a legal claim. The period depends on the matter and the applicable law.

Privacy on this website

Website delivery and preferences

Hosting and network providers receive technical information needed to deliver and protect the website, including the requested page, IP address and browser information. The website uses your device language and appearance settings and can remember your choices in browser storage. Session storage supports navigation, including the language prompt and return to the home page.

The site searches its directory on your device. You can remove saved preferences by clearing this website’s data in your browser.

The website has no case-file upload or online enquiry form. Its contact links open your email, telephone or WhatsApp service.

Optional analytics and cookies

If you select Allow, Google Analytics helps the firm understand which pages people visit and how they use navigation and contact links. Google receives technical visit and device information. The site sends the page path, language, referring site where available, certain campaign labels and interaction types. A contact click identifies the channel. The site’s measurement code excludes search text, message contents and contact details.

Analytics starts after consent. Advertising features are disabled, and a Global Privacy Control signal suppresses optional measurement. The site treats your choice as valid for 180 days. Analytics cookies are configured to expire after up to 180 days without automatic renewal. You can decline or withdraw consent through Cookie settings in the footer, and clear existing cookies in your browser. Withdrawing consent stops subsequent optional measurement.

Cookie settingsHow Google uses information from partner sites

Service providers and international handling

Website hosting providers handle delivery information. Google receives optional analytics information when enabled. Your chosen email, telephone or WhatsApp provider handles communications through its service. Links to Google Maps, Google reviews, LinkedIn and other external sites lead to services with their own privacy notices.

Hosting, communications and analytics providers may process information in other countries. A review you choose to publish on Google can be read by others.

Your choices and requests

Contact the firm to ask what information it holds about you, how it is used or shared, or to request access, a copy or correction. Depending on the applicable law, you may also request erasure, restriction or transfer, object to processing, withdraw consent or raise a complaint with the competent authority. Professional secrecy, legal retention duties and the rights of others may affect the response.

Please indicate whether your request concerns a professional matter or a website visit. The firm may ask for sufficient information to verify your identity before disclosing or amending a record.

Contact the firm about privacy
hyam@hyamelhachem.com